BieriAutomotiveCall

Colorado Springs, Colorado · Since 1990

We'll show you
the part that
actually failed.

A family shop in Colorado Springs that has been fixing the same neighborhood's cars for 36 years — and telling them the truth about what needs doing.

4.9from 66 reviews

Google 4.9 (41)CARFAX 5.0 (18)Facebook 5.0 (7)

How you get told

The repair, explained in plain words.

You get told what was wrong, what was done about it, and what it cost — in plain words, with the old parts on the bench if you want to see them.

And when nothing else needs doing yet, that is what the sheet says. It is the whole reason people have kept coming back since 1990.

Work Order

WO-4471

2014 Hyundai Santa Fe Sport · 118,402 mi

Complaint
Grinding at low speed, worse turning left.
Cause
Front pads down to 2mm. Rotors scored past service limit.
Correction
Pads and rotors, both sides. Torqued to spec, road-tested.
Parts
4 x ceramic pad / 2 x rotor
Labor
1.8 hr
Recommended
None at this time.
An illustration of how a Bieri work order reads - not a real customer's invoice.

Who does the work

Two people started this in 1990. It is still the same family.

A photograph from the early 1990s of Ed and Dianne at home, each holding one of their two young children
Ed and Dianne, with Matt and Nicole. They started the shop together in 1990.

Ed and Dianne opened Bieri Automotive in 1990. Their daughter, Nicole, came into the shop full time in 2012 and has been turning wrenches alongside her dad ever since.

That is 36 years of the same family doing the same work. There is no service advisor standing between you and the person holding the wrench, and nobody here is working toward a monthly upsell number — which is why the reviews on this page describe relationships measured in decades rather than in single visits.

The grandchildren are already in the shop on weekends, in safety glasses, being handed the air tool. That is roughly how Matt and Nicole learned it too.

In business
36 yrs
Avg rating
4.9
BBB
A+
  • Nicole kneeling beside the exposed rear brake rotor of a red SUV, wrench in hand, looking up at the camera
    Nicole. Full-time in the shop since 2012.
  • Ed steadying a component on the bench in safety glasses while his young granddaughter, also in safety glasses, works on it with an air tool
    Third generation, learning it the same way.
  • Ed and his son Matt smiling in the shop beside a silver Lamborghini Gallardo raised on the two-post lift
    Ed and Matt working on a Lamborghini Gallardo.

What people say

Twenty years is a long time to keep the same mechanic.

4.9 out of 5 across 66 reviews on Google, CARFAX and Facebook. The ones below are the CARFAX Verified Reviews, reproduced word for word with the vehicle and date exactly as recorded.

  • Google

    4.9

    41 reviews

  • CARFAX

    5.0

    18 reviews

  • Facebook

    5.0

    7 reviews

  • They were very helpful and knowledgeable and worked with my schedule. I was shown the parts that were replaced with an explanation of why they needed to be replaced and what they should have looked like. My dad and brother have both used Bieri for years and had very positive experiences, so this was a recommendation from them. I will definitely continue to take my business here, too!

    2011 Hyundai Sonata GLS Owner

    12/15/2024 · CARFAX Verified Reviews

  • We have had decades of experience with other car service dealers and independent shops, but Bieri Automotive is by far the best. Very knowledgeable, skilled, and honest. They have our business forever!

    2020 Jeep Grand Cherokee Limited Owner

    05/18/2023 · CARFAX Verified Reviews

  • He has been our regular mechanic for at least 20 years and we have come to rely on him for all our auto needs!

    2013 Volkswagen Touareg TDI Owner

    02/21/2025 · CARFAX Verified Reviews

  • Honest, reliable, trustworthy, and reasonable shop! They have been servicing my cars for the past 4 years and never had a single issue with them. The repairs are always accurate, done right, and the best part is it's family owned! I definitely recommend this repair shop to everyone!

    2009 Mitsubishi Lancer GTS Owner

    03/28/2026 · CARFAX Verified Reviews

  • Their car maintenance, trouble shooting, and repair are reliable, knowledgeable, and always with integrity. (And the price is right!)

    2007 Lexus RX 350 Owner

    07/31/2025 · CARFAX Verified Reviews

  • Outstanding. Excellent diagnosis of problems and fantastic fix. A real pro who really knows his business.

    2007 Pontiac G5 GT Owner

    10/24/2023 · CARFAX Verified Reviews

  • Great, honest service. I can trust what they're telling me.

    2021 Mazda CX-5 Touring Owner

    04/09/2026 · CARFAX Verified Reviews

  • Staff is very kind and helpful. Explains everything thoroughly.

    2014 Audi A4 2.0T Owner

    01/12/2025 · CARFAX Verified Reviews

Ratings are Google’s, CARFAX’s and Facebook’s own, published on those platforms — not collected by this website. Counts current as of September 2026.

Come to us

One shop, one location, no runaround.

Bieri Automotive is not a mobile service and not a chain. You bring the car to Grandview Street and talk to the person who will be working on it.

Address

3011 Grandview St
Colorado Springs, CO 80907

Just off E Fillmore St, north-central Colorado Springs

Get directions ↗

Call the shop

(719) 630-8377

The fastest way to get a real answer about your car. You will be talking to the shop, not a call center.

Hours

Call to confirm current hours before you stop by.